Difference between revisions of "Troubleshooting"
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=== Graphical Anomalies ===
=== Graphical Anomalies ===
Revision as of 15:17, 16 December 2008
- 1 X Server Related Issues
- 1.1 No high-resolution video modes available
- 1.2 No XVideo support on 690G integrated graphic chipset
- 1.3 System lockup on logout or switch to virtual consoles
- 1.4 BigDesktop (Dual screen) doesn't work after GDM login screen
- 1.5 Graphical Anomalies
- 1.6 OpenGL framebuffer Corruption
- 1.7 Blank Screen with Xorg 1.3.0
- 1.8 Radeon GPU fan is very loud / constantly works
- 1.9 System freezes after logout with GDM, KDM or XDM
- 1.10 System freezes at startup of Fedora 7 after installing the driver
- 1.11 System lockup on logout with catalyst 8.01 
- 1.12 Intermittent Freezes/Lockups due to AGPv3 running at 8x
- 2 References
X Server Related Issues
No high-resolution video modes available
- Versions of the fglrx driver following 7.12 had problems with video resolutions higher than 1280 x 1024. The modes of the xorg.conf are simply ignored, and the server starts up e.g. with a resolution 1280 x 1024 (even if this resolution is not defined in xorg.conf). This is particularly a problem on LCD displays.
- This bug documents the problem; it is fixed since driver version 8.2
No XVideo support on 690G integrated graphic chipset
- Upgrade your BIOS if you get random flicker lines and black screen with a 690G chip.
- Motherboard using the 690G IGP chipset don't have XVideo support. When you execute the "xvinfo" command you get "no adaptors present". This is the case by using the 8.39.4 FGLRX driver and whenever the "sudo aticonfig --overlay-type=Xv" command or the "sudo aticonfig --overlay-type=opengl" was used. ATI seem to know this as there list TVtime as an application unable to run on a 690G chip.
- XVideo works with 8-1 release (version 8.45.4). You need to change the defaults in /etc/ati/amdpcsdb (created by amdcccle, loaded by X on start, and saved on exit). With X shutdown, set VideoOverlay=Son, OpenGLOverlay=Soff, and Textured2D=STrue. (Don't use aticonfig or xorg.conf to set these. At this time, aticonfig and amdccle don't change these settings, and /etc/ati/amdpcsdb seems to override xorg.conf) (Verified on Asus M2A-VM with BIOS 1501)
- With 8-3 release (8.47.1), to get XVideo working I added Option "TexturedVideo" "true" to the xorg.conf file. It wasn't necessary to edit the /etc/ati/amdpcsdb file as described in the paragraph above; the open GL overlay can be active and it will still work.
System lockup on logout or switch to virtual consoles
If your system locks up after you logout or when you try to switch to a virtual console, this might be an instance of this bug. It is likely that the problem only occurs for users with an Xorg version of at least 7.0. Probably it only affects users of DVI.
There is a workaround: Use a standard D-Sub VGA connector instead of the DVI connector.
This workaround was posted as a comment to another related bug: see here.
Unfortunately "D-sub" users (like me) have the same problem.
BigDesktop (Dual screen) doesn't work after GDM login screen
This can occur on Ubuntu Feisty Fawn & Gutsy.
System > Prefrences > Screen Resolution
Select the resolution that is a combination of both screen resolutions wide and your height.
If X crashes during login, go to a virtual console using Ctrl+Alt+F1, log in,
sudo vim /etc/X11/xorg.conf, and comment out the line which looks like the following:
Option "DesktopSetup" "something"
This was experienced with an ATI Radeon X1600 Pro 512mb:
After following instructions for both Method 1 and Method 2, whenever the Composite Extension is disabled, the display would be almost unusable, but the fglrxinfo command would display the correct information. If the Composite Extension is re-enabled the display would be usable, but fglrxinfo would report using mesa drivers.
To resolve the problem it maybe needed to lower the AGP Aperture setting in my BIOS to 128mb (or lower worked too). The AGP Aperture was initially set to 256mb. After setting the AGP Aperture to 128mb, everything worked perfectly; the Composite Extension is disabled, fglrxinfo reports the correct drivers, and direct rendering is enabled. Some systems may require setting the AGP Aperture to the highest setting (256mb or 512mb).
There's been a bug report regarding anomalies in Firefox as well.
OpenGL framebuffer Corruption
This problem has been experienced on Thinkpads (T60p) with an ATI MOBILITY FireGL V5250 running driver versions 7.12, 8.01 and 8.02. Whenever any OpenGL application is rendered, the rendered output appears "scrambled" and unreadable. This problem is not very well documented and both glxgears and fgl_glxgears display this anomaly when testing.
When Anti-Aliasing is forced, the problem resides.
A solution (tested with 8.02 on Ubuntu Gutsy) to this problem is to open the ATI/AMD Catalyst Control Center and expand the item labeled '3D' in the options tree on the left-hand side of the window. From there, select "Anti-Aliasing" and check the box which reads: "Override application setting". Apply the settings and close the control center.
For an example of this anomaly, please see this image
This solution not work on acer laptop with ATI Mobility Radeon HD 2400 XT. kepfeltoltes.hu/view/080302/atisux_www.kepfeltoltes.hu_.jpg
Blank Screen with Xorg 1.3.0
If you happen to get a blank screen on X startup and you find lines similar to those in your Xorg.log:
2: /usr/lib64/xorg/modules/drivers//fglrx_drv.so(swlDalHelperValidateModeFromDAL 0x549) [...] 3: /usr/lib64/xorg/modules/drivers//fglrx_drv.so [...] 4: /usr/lib64/xorg/modules/drivers//fglrx_drv.so(atiddxPreInit 0x8b3) [...]
Then you're probably using the ati-drivers with Xorg-1.3.0. If that's the case the only solution (known to me) is to use a version < 1.3.0.
Edit: I got the same problem after using the --add-pairmode argument of aticonfig (using Xorg 1.3.0). My ati mobility x300 seemes to try sending the monitor signal to the vga output (even if no monitor is connected to it). After pressing [Fn]+[F8(CRT/LCD)] the monitor signal sometimes returnes to the internal laptop monitor. By switching to a console or shutting down the X-server, the card switches back to vga...
My solution: overwriting the file /etc/ati/amdpcsdb with /etc/ati/amdpcsdb.default (sudo cp /etc/ati/amdpcsdb.default /etc/ati/amdpcsdb) and restore the xorg.conf (since Xorg replaces /etc/X11/xorg.conf with a failsafe config file). Then reboot the system: fglrx should now work fine again with Xorg-1.3.0 .
Radeon GPU fan is very loud / constantly works
- See bug 499 for additional information.
It seems fglrx has a bug with all X800/X850 cards causing them to heat up excessively even when not in 3D mode. This behaviour will cause the cards' fans to function on full blast continuously. There is no known fix as of driver 8.31.05 or previous. Open source "radeon" driver does not exhibit this problem.
My Ati 1650GT has the same problem.It was normal when I enter ubuntu for 1 or 2minutes,and than ,the fan became crazy..No doubt it's because the temp~
It happens too with Radeon X1800 GTO and Radeon X1900 GT.
Possible solution (at least using a Mobility Radeon X1600):
To find out which powerstates your Radeon supports try:
System freezes after logout with GDM, KDM or XDM
If you use GDM, which is the default Login Manager on Ubuntu, modify
sudo gedit /etc/gdm/gdm.conf
If you use KDM, which is the default Login Manager on Kubuntu, add to the [X-:*-Core] section the following
sudo kate /etc/kde3/kdm/kdmrc
if you use xdm, add the following to
sudo gedit /etc/X11/xdm/xdm-config
System freezes at startup of Fedora 7 after installing the driver
Turn off the Redhat Graphical boot from grub config:
Edit the grub config file located at /boot/grub/grub.conf and remove the 'rhgb' from the kernel line in order to disable the Redhat Graphical boot.
System lockup on logout with catalyst 8.01 
To solve this issue you need to disable atieventsd. On ubuntu you can run:
sudo /usr/sbin/update-rc.d -f atieventsd remove
Intermittent Freezes/Lockups due to AGPv3 running at 8x
Try forcing X to set AGP Speed to 4x
Option "AGPv3Mask" "0x00000002"
((Would be nice to put down WHERE to change this, not just to change this. The same applies to just about every hint shown above.))
+ You add it to the "Device" section for your graphics card in /etc/X11/xorg.conf.
- http://ati.cchtml.com/show_bug.cgi?id=239 Going back to gdm/kdm/xdm hardlocks after running X session
- http://www.phoronix.com/forums/showthread.php?t=7448&page=5 System lockup on logout with catalyst 8.01
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