Ubuntu Gutsy Installation Guide

Hi! My name is Justin. How may I help you today?

Thank you for your interest in Capital One.

I'm happy to know that.

Sure, let me check that information for you. One moment please. I'll provide you with the necessary information.

Just to confirm, are you an existing Business Credit Card Customer with Capital One?

Just to confirm, are you referring to your existing Business Credit Card or your personal credit card?

Thank you for clarifying that for me. Well, you can call our Customer Relations at 1-800-867-0904 and speak with them and they will assist you further as I do not have access to your existing Business Credit card information. I'm only able to assist you with the application process for our Small Business Credit Cards. Please accept my sincere apology for the inconvenience caused to you.

At Capital One, we highly recommend that the applicant fill in the application by their own.

If your business legal structure is other than" Sole Proprietorship", you will require the EIN/TIN number.

On most of our Small Business Credit cards, your credit line will be between $500 dollars and $20,000 dollars. The exact amount will be determined upon approval.

Many of our Customers have found our Small Business credit card to be a great source of financing (new) business. You can make all your business related purchases with our business credit card and it could be a great advantage for your business.

Meanwhile, you're eligible to apply if you're at least 18 years old and have the ability to make financial decisions for the business. In other words, you need to be an Owner, Partner, President, Treasurer, Vice President or CEO.

When you apply for or open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.

I understand that you meet the eligibility criteria.

Federal law requires us to obtain, verify, and record information that identifies each person who opens an account. As a result, your Social Security Number is required and used for identification purposes.

We have a variety of Business Credit Cards. Let me find the right business credit card that will suit your requirements. Shall I proceed?

With our small business credit card, you can keep your personel expenses separate from your business expenses.

So, to understand your needs, let me ask you one or two quick questions. Shall I proceed?

Which of these credit card features is the most important to you? (a) Travel and merchandise rewards (b) Cash back on purchases (c) Lower interest rate

One more question. How would you describe your personal credit history? (a) Excellent credit (b) Above average (c) Needs some improvement (d) Limited credit history

Are you looking to consolidate other credit cards, personal loans, student loans, auto loans—anything you've borrowed except other Capital One balances?

Are you looking to consolidate personal loans, auto loans, home equity loans, and more?

That's Okay. Not a problem.

Just to address, may I have your first name please?

Based on the information that you have provided, we have the ' ' card that will suit your needs.

It will only take 5 minutes to complete the application form and you could get a response in as little as 60 seconds.

I'd really appreciate if you could let me know once you have submitted the application form so that I can provide you with more information.

While filling up the application form, if you have any doubts or questions, please feel free to ask me. I'm here.

Just to confirm, have you submitted the application form?

Are you reviewing the important disclosure page or you have submitted the application form?

Could you please verify as to what message appeared on the screen once you submitted the application form?

I'm really sorry to hear that. However, I appreciate the efforts you took to submit the application form.

Please accept my sincere apology for the inconvenience caused to you.

If your application is declined, you'll receive written notification explaining the specific reasons why it was declined.

You may call 1-800-903-9177 to check on the status of your application. Please wait a minimum of 7 business days before calling.

You'll receive your Capital One card, credit line, and welcome materials by mail within 7 to 10 business days.

I sincerely appreciate your continued patience and it was really nice to chat with you today. Have a great time. Bye and take care!!!

Thank you for your time and cooperation. I really appreciate it.

BUSINESS LOANS AND LINE OF CREDIT: Hi! My name is Justin. How may I help you today?

Thank you for your interest in Capital One.

I'm happy to know that.

Sure, let me check that information for you. One moment please. I'll provide you with the necessary information.

Just to confirm, are you an existing Business Credit Card Customer with Capital One?

Just to confirm, are you referring to your existing Business Credit Card or your personal credit card?

Thank you for clarifying that for me. Well, you can call our Customer Relations at 1-800-867-0904 and speak with them and they will assist you further as I do not have access to your existing Business Credit card information. I'm only able to assist you with the application process for our Small Business Credit Cards. Please accept my sincere apology for the inconvenience caused to you.

At Capital One, we highly recommend that the applicant fill in the application by their own.

If your business legal structure is other than" Sole Proprietorship", you will require the EIN/TIN number.

On most of our Small Business Credit cards, your credit line will be between $500 dollars and $20,000 dollars. The exact amount will be determined upon approval.

Many of our Customers have found our Small Business credit card to be a great source of financing (new) business. You can make all your business related purchases with our business credit card and it could be a great advantage for your business.

Meanwhile, you're eligible to apply if you're at least 18 years old and have the ability to make financial decisions for the business. In other words, you need to be an Owner, Partner, President, Treasurer, Vice President or CEO.

When you apply for or open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.

I understand that you meet the eligibility criteria.

Federal law requires us to obtain, verify, and record information that identifies each person who opens an account. As a result, your Social Security Number is required and used for identification purposes.

We have a variety of Business Credit Cards. Let me find the right business credit card that will suit your requirements. Shall I proceed?

With our small business credit card, you can keep your personel expenses separate from your business expenses.

So, to understand your needs, let me ask you one or two quick questions. Shall I proceed?

Which of these credit card features is the most important to you? (a) Travel and merchandise rewards (b) Cash back on purchases (c) Lower interest rate

One more question. How would you describe your personal credit history? (a) Excellent credit (b) Above average (c) Needs some improvement (d) Limited credit history

Are you looking to consolidate other credit cards, personal loans, student loans, auto loans—anything you've borrowed except other Capital One balances?

Are you looking to consolidate personal loans, auto loans, home equity loans, and more?

That's Okay. Not a problem.

Just to address, may I have your first name please?

Based on the information that you have provided, we have the ' ' card that will suit your needs.

It will only take 5 minutes to complete the application form and you could get a response in as little as 60 seconds.

I'd really appreciate if you could let me know once you have submitted the application form so that I can provide you with more information.

While filling up the application form, if you have any doubts or questions, please feel free to ask me. I'm here.

Just to confirm, have you submitted the application form?

Are you reviewing the important disclosure page or you have submitted the application form?

Could you please verify as to what message appeared on the screen once you submitted the application form?

I'm really sorry to hear that. However, I appreciate the efforts you took to submit the application form.

Please accept my sincere apology for the inconvenience caused to you.

If your application is declined, you'll receive written notification explaining the specific reasons why it was declined.

You may call 1-800-903-9177 to check on the status of your application. Please wait a minimum of 7 business days before calling.

You'll receive your Capital One card, credit line, and welcome materials by mail within 7 to 10 business days.

I sincerely appreciate your continued patience and it was really nice to chat with you today. Have a great time. Bye and take care!!!

Thank you for your time and cooperation. I really appreciate it.

BUSINESS LOANS AND LINE OF CREDIT: Hi! My name is Justin. How may I help you today?

Thank you for your interest in Capital One.

I'm happy to know that.

Sure, let me check that information for you. One moment please. I'll provide you with the necessary information.

Just to confirm, are you an existing Business Credit Card Customer with Capital One?

Just to confirm, are you referring to your existing Business Credit Card or your personal credit card?

Thank you for clarifying that for me. Well, you can call our Customer Relations at 1-800-867-0904 and speak with them and they will assist you further as I do not have access to your existing Business Credit card information. I'm only able to assist you with the application process for our Small Business Credit Cards. Please accept my sincere apology for the inconvenience caused to you.

At Capital One, we highly recommend that the applicant fill in the application by their own.

If your business legal structure is other than" Sole Proprietorship", you will require the EIN/TIN number.

On most of our Small Business Credit cards, your credit line will be between $500 dollars and $20,000 dollars. The exact amount will be determined upon approval.

Many of our Customers have found our Small Business credit card to be a great source of financing (new) business. You can make all your business related purchases with our business credit card and it could be a great advantage for your business.

Meanwhile, you're eligible to apply if you're at least 18 years old and have the ability to make financial decisions for the business. In other words, you need to be an Owner, Partner, President, Treasurer, Vice President or CEO.

When you apply for or open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.

I understand that you meet the eligibility criteria.

Federal law requires us to obtain, verify, and record information that identifies each person who opens an account. As a result, your Social Security Number is required and used for identification purposes.

We have a variety of Business Credit Cards. Let me find the right business credit card that will suit your requirements. Shall I proceed?

With our small business credit card, you can keep your personel expenses separate from your business expenses.

So, to understand your needs, let me ask you one or two quick questions. Shall I proceed?

Which of these credit card features is the most important to you? (a) Travel and merchandise rewards (b) Cash back on purchases (c) Lower interest rate

One more question. How would you describe your personal credit history? (a) Excellent credit (b) Above average (c) Needs some improvement (d) Limited credit history

Are you looking to consolidate other credit cards, personal loans, student loans, auto loans—anything you've borrowed except other Capital One balances?

Are you looking to consolidate personal loans, auto loans, home equity loans, and more?

That's Okay. Not a problem.

Just to address, may I have your first name please?

Based on the information that you have provided, we have the ' ' card that will suit your needs.

It will only take 5 minutes to complete the application form and you could get a response in as little as 60 seconds.

I'd really appreciate if you could let me know once you have submitted the application form so that I can provide you with more information.

While filling up the application form, if you have any doubts or questions, please feel free to ask me. I'm here.

Just to confirm, have you submitted the application form?

Are you reviewing the important disclosure page or you have submitted the application form?

Could you please verify as to what message appeared on the screen once you submitted the application form?

I'm really sorry to hear that. However, I appreciate the efforts you took to submit the application form.

Please accept my sincere apology for the inconvenience caused to you.

If your application is declined, you'll receive written notification explaining the specific reasons why it was declined.

You may call 1-800-903-9177 to check on the status of your application. Please wait a minimum of 7 business days before calling.

You'll receive your Capital One card, credit line, and welcome materials by mail within 7 to 10 business days.

I sincerely appreciate your continued patience and it was really nice to chat with you today. Have a great time. Bye and take care!!!

Thank you for your time and cooperation. I really appreciate it.

BUSINESS LOANS AND LINE OF CREDIT:

======================

Our small business loans and line of credit are available only through mail offer currently.

I'm really sorry for the inconvenience since we do not have more information on Business loan and line of credit.

However, if you receive a mail offer from Capital One, you can certainly go ahead and respond to it by calling the number listed on the mail offer.

BUSINESS LOAN:

==

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the five states like New York, New Jersey, Connecticut, Louisiana or Texas, you can contact the bank branch for further information.

BUSINESS LINE OF CREDIT:

============

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the two states like Louisiana or Texas, you can contact the bank branch for further information.

BALANCE TRANSFER:

=====

On most of our Small Business Credit cards, You'll have a 0% introductory rate on purchases and transferred balances for up to 12 months.

You can do a balance transfer from any other financial organization and we do not charge a fee for Balance Transfer as well.

The 0% introductory APR upto 12 months is only on purchases and not applicable for Balance Transfer.

==

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the five states like New York, New Jersey, Connecticut, Louisiana or Texas, you can contact the bank branch for further information.

BUSINESS LINE OF CREDIT:

============

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the two states like Louisiana or Texas, you can contact the bank branch for further information.

BALANCE TRANSFER:

=====

On most of our Small Business Credit cards, You'll have a 0% introductory rate on purchases and transferred balances for up to 12 months.

You can do a balance transfer from any other financial organization and we do not charge a fee for Balance Transfer as well.

The 0% introductory APR upto 12 months is only on purchases and not applicable for Balance Transfer.

==

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the five states like New York, New Jersey, Connecticut, Louisiana or Texas, you can contact the bank branch for further information.

BUSINESS LINE OF CREDIT:

============

Just to confirm, could you please verify as to where your business is located?

If your business is licensed in any of the two states like Louisiana or Texas, you can contact the bank branch for further information.

BALANCE TRANSFER:

=====

On most of our Small Business Credit cards, You'll have a 0% introductory rate on purchases and transferred balances for up to 12 months.

You can do a balance transfer from any other financial organization and we do not charge a fee for Balance Transfer as well.

The 0% introductory APR upto 12 months is only on purchases and not applicable for Balance Transfer.

Post-Installation Checks and Tweaks

Verifying

Run the following command to check its output to ensure the fglrx driver is installed properly:

64bit Users only ( 32bit users can continue to the fglrxinfo test ), after rebooting you may have noticed that you cant open aticonfig and the fglrxinfo test below may not show ati in the info from the test, to fix this in terminal do the following command

sudo ln -s /usr/lib/libGL.so.1.2 /usr/lib/libGL.so.1

$fglrxinfo 
display: :0.0  screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI MOBILITY RADEON X300
OpenGL version string: 2.1.7415 Release

The OpenGL vendor string should read ATI and not Mesa.

If it still says Mesa and not ATI, even after re-enabling the driver from the Restricted-manager: You can try the following:

• $ less /var/log/Xorg.0.log |grep EE

  if this command returns (EE) fglrx(0): incompatible kernel module detected - HW accelerated OpenGL will not work then remove the kernel module and reinstall it.

$ sudo dkms remove -m fglrx -v 8.471 --all

• Remove all the packages provided by the xserver-xorg-video-all meta-package (search for it using Synaptic or Adept), then restart the machine. The X Server should now use the new fglrx driver by force (provided the driver is being used in xorg.conf).

If you can't log in after this, you'll have to log in to a terminal in the login screen, and reinstall the xserver-xorg-video-all package. Your problem is probably somewhere else. (taken from [1]).

• Remove the package xserver-xgl.

Explanation: If you installed this previously in order to make compiz work, it will not allow direct rendering on your display. You can check out if this is what it causing the problem by running

DISPLAY=:0 glxinfo | grep render

If it returns an ATI renderer, it means that xgl is being displayed indirectly on the display 1. (Taken from [2])

Warning: This might make your compiz stop working as it is configured to use XGl. A solution might be to run the Envy script in order to configure compiz.

Note: Here is the glxinfo of a good install (for those interested).

Enable laptop mode on battery power

Enabling laptop mode on battery power gives you much better battery life, however be aware that sometimes it causes odd hangs.

Switch ENABLE_LAPTOP_MODE to true

File: /etc/default/acpi-support

# Switch to laptop-mode on battery power - off by default as it causes odd # hangs on some machines ENABLE_LAPTOP_MODE=true

Switch FGLRX_ACPI_SWITCH_POWERSTATES to true

File: /etc/default/fglrx

# Uncomment the next line to enable powerstate switching on ACPI # events for lid open/close and AC adapter on/off FGLRX_ACPI_SWITCH_POWERSTATES=true

Additional configure with aticonfig tool

You can configure the driver even further with the aticonfig tool, more information can be found at Configuring.

For example:

• use powerplay option to switch power state for battery friendly or performance mode
• use dual head or one big desktop mode
• turn second monitor on/off on the fly

Specific Issues

3D desktop effects

The new ATI drivers use AIGLX so there is not need to install XGL that older drivers (< 8.40) required.

Remove this section from to the /etc/X11/xorg.conf file. The new xorg server enables "Composite" by default.

# Section "Extensions"
#        Option  "Composite" "0"
# EndSection

Compiz does not know about the fglrx driver. You can either skip the checks

mkdir -p ~/.config/compiz && echo SKIP_CHECKS=yes >> ~/.config/compiz/compiz-manager

or add it to the compiz white list, and clear the blacklist pci Ids variable *Recommended*

sudo gedit /usr/bin/compiz

# Driver whitelist
WHITELIST="fglrx nvidia intel ati radeon i810"

# blacklist based on the pci ids 
# BLACKLIST_PCIIDS="$T"
BLACKLIST_PCIIDS=""

You might have to modify the path for line 30 and 31

   COMPIZ_BIN_PATH="/usr/bin/" # For window decorators and compiz
   PLUGIN_PATH="/usr/lib/compiz/"

The COMPIZ_NAME on line 35 should also be modified accordingly

   COMPIZ_NAME="compiz.real" # Final name for compiz (compiz.real) 

After the necessary configurations, just restart X and enjoy the cool effects.

If it still does not work, locate /etc/xdg/compiz/compiz-manager.ubuntu [this line may instead be in /etc/xdg/compiz/compiz-manager] and see if it contains an infinite loop in it. If it does, comment out the line that causes the infinite loop.

# . /etc/xdg/compiz/compiz-manager.ubuntu

For Kubuntu you need some extra steps:

sudo apt-get install compiz compiz-kde compizconfig-settings-manager compiz-core compiz-fusion-plugins-main compiz-plugins

To test 3D Effects, press ALT+F2 and type "compiz --replace".

To configure use the tool KMenu->Settings->Avanced Desktop Effect Settings.

Suspend/Hibernation work with 7.12

With Gutsy release, there was a big problem using the ATI proprietary drivers. The Suspend/Hibernate function stopped working. The problem was due to the new SLUB allocator incorporated in 2.6.22 / 2.6.23 Kernel.

The problem has been solved in the AMD Catalyst 7.12 driver release. UPDATE: The problem has NOT been solved in the AMD Catalyst 7.12 driver release.

Suspend/hibernate is not working for FireGL 5250. For FireGL 5200, suspend works with the 7.12 fglrx kernel module loaded (which did not work before this release) , but does not work if X is running.

For Thinkpad T60 with ATI X1400, to get the laptop to wake up from suspend, I had to change the following in /etc/default/acpi-support:

SAVE_VBE_STATE=false

POST_VIDEO=false

Even with the above settings (like POST_VIDEO=false, etc.) my ASUS Z96J with an X1600 does not suspend.

This bug has been a serious issue for several months now. There is a lot of frustration over this, because Ubuntu/Canonical has not been helpful. They've said things like suggesting not using fglrx (thanks a lot, that really helps).

Current status on this bug can be found here: https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/121653/

If you get /usr/X11R6/lib/modules/dri/fglrx_dri.so not found

sudo ln -s /usr/lib/ /usr/X11R6/lib/modules

If you get /usr/X11R6/lib64/modules/dri/fglrx_dri.so not found

sudo ln -s /usr/lib/ /usr/X11R6/lib64/modules

Segmentation Fault with glxinfo/fglrxinfo

If fglrxinfo or glxinfo returns a Segmentation fault like this:

$ fglrxinfo
display: :0.0  screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI Radeon Xpress Series
OpenGL version string: 1.4 (2.1.7170 Release)

Segmentation fault

Set output of libGL to verbose with

$ export LIBGL_DEBUG=verbose

Run fglrxinfo or glxinfo again

libGL: XF86DRIGetClientDriverName: 8.44.3 fglrx (screen 0)
libGL: OpenDriver: trying /usr/lib/dri/fglrx_dri.so
libGL error: dlopen /usr/lib/dri/fglrx_dri.so failed (/usr/lib/dri/fglrx_dri.so: cannot open shared object file: Permission denied)
libGL error: unable to load driver: fglrx_dri.so
display: :0.0  screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI Radeon Xpress Series
OpenGL version string: 1.4 (2.1.7170 Release)

Segmentation fault

Don't know if its always fglrx_dri.so, but the fix is to add read permissions to the file.

Check if read permission is not there

ls -l /usr/lib/dri/ |grep fglrx_dri
-rw-rw---- 1 root root 17462688 2008-01-13 17:42 fglrx_dri.so

Add read permission

$ sudo chmod +r /usr/lib/dri/fglrx_dri.so

Check read permission

ls -l /usr/lib/dri/ |grep fglrx_dri
-rw-rw-r-- 1 root root 17462688 2008-01-13 17:42 fglrx_dri.so

libGL error

• fglrxinfo gives: libGL.so.1: cannot open shared object file.
• Check the permission of the libGL.so.1.2 file with command:

 ls -l /usr/lib/libGL*

• The file permission of libGL.so.1.2 should be "-rw-rw-r--". If the permission reads "-rw-rw----", do command

 sudo chmod o+r /usr/lib/libGL.so.1.2

• If the permission is correct, fixed with command:

sudo ln -s /usr/lib/libGL.so.1.2 /usr/lib/libGL.so.1

Monitor detection (1680x1050 Resolution Issue)--- SOLVED

As specified in the release notes, "Connecting a display device that supports 1680x1050 to a system running Linux may result in a maximum display resolution of 1280x1024 only being available". (from thread)

[It works with the latest driver]

Fglrx driver does not detect some monitors correctly, so you have to do it manually (google about your monitor spec with keyword: xorg.conf).

For example: Samsung 205BW 1680x1050 monitor needs manually set:

File: /etc/X11/xorg.conf

Section "Monitor" Option "DPMS" Identifier "samsung-monitor" VendorName "Samsung" ModelName "SyncMaster 205BW" HorizSync 31.4 - 80.0 VertRefresh 56.000 - 75.000 Modeline "1680x1050" 146.25 1680 1784 1960 2240 1050 1053 1059 1089 EndSection Section "Screen" Identifier "samsung-screen" Device "samsung-device" Monitor "samsung-monitor" Defaultdepth 24 SubSection "Display" Depth 24 Modes "1680x1050" EndSubSection EndSection

A possible problem with fglrx.ko conflicts

NOTE: I've run into strange problem building fglrx-kernel-source_8.443.1-1_i386.deb. If pentium-builder is installed, dkms fails to build fglrx.ko for make error (mixed implicit and static pattern rules. Stop.). It is caused by gcc.real and other indirections and wrong gcc version detection. Removing pentium-builder cures the problem.

It's necessary, because sometimes this file is written by other packages, and so there's no 3D acceleration. Check that the file /lib/modules/$(uname -r)/misc/fglrx.ko has been created.

Create the following folder

sudo mkdir /lib/modules/$(uname -r)/volatile

Note: the volatile directory might already exist at this stage then simply continue with the next step.

Create a symbolic link

sudo ln -sf /lib/modules/$(uname -r)/misc/fglrx.ko /lib/modules/$(uname -r)/volatile/fglrx.ko

NOTE : On my Gutsy install, after a reboot this link was always removed automatically leaving me without an fglrx module loaded, and thus no ATI rendering. There have been several ways of getting around this suggested here, and here is the one that worked for me:

sudo gedit /etc/init.d/ati-module-fix

And put this in it:

#!/bin/sh -e

# For loading ATI display drivers

ln -sf /lib/modules/$(uname -r)/misc/fglrx.ko /lib/modules/$(uname -r)/volatile/fglrx.ko
exit 0

Make it executable

sudo chmod ugo+x /etc/init.d/ati-module-fix

Now, make this run before gdm

To check the gdm sequence number,

ls /etc/rc2.d/

The value for [seqno] in the section below should be the gdm sequence number -1.

sudo update-rc.d ati-module-fix defaults [seqno]

Hang at logout

If you experience hangs when logging out (of X) try disabling atieventsd with this command:

sudo /usr/sbin/update-rc.d -f atieventsd remove

Revert to Xorg driver

If (for any reason) the fglrx install fails, you can revert to the Xorg driver by executing

sudo dpkg-reconfigure xserver-xorg

and selecting the "ati" driver, or simply restoring the previous /etc/X11/xorg.conf file, if you made a backup.

You also need to remove the xorg-driver-fglrx or your manually installed drivers to get the 3D acceleration back, since it is provided by file /usr/lib/libGL.so.1.2 which belongs to libgl1-mesa package and which is moved to backup and replaced at the installation of xorg-driver-fglrx (or the manually built) package. In case the removal of the fglrx drivers fails to restore the file from libgl1-mesa, you have to reinstall the package by running:

sudo apt-get install --reinstall libgl1-mesa-glx

See Also

• Frequently Asked Questions
• Performance Issues
• Troubleshooting